Our Process - Mcginley's Auto Repair

How We Handle Every Vehicle

Our systematic approach ensures quality results and complete customer satisfaction

Initial Consultation & Inspection

When you arrive, our service advisor will discuss your concerns and note any symptoms you've noticed. We perform a courtesy inspection of your vehicle to identify any immediate safety concerns and document the current condition. This initial step helps us understand your vehicle's needs and prioritize any urgent issues.

Comprehensive Diagnostic Testing

Our ASE-certified technicians use advanced diagnostic equipment to thoroughly analyze your vehicle's systems. We read computer codes, test components, and perform functional tests to identify the root cause of any problems. This comprehensive approach ensures we address the actual issue, not just the symptoms.

Detailed Written Estimate

Based on our diagnostic findings, we prepare a detailed written estimate that explains exactly what work is needed, why it's necessary, and what it will cost. We break down parts and labor separately and categorize repairs by priority level (immediate, soon, future). You'll never be surprised by unexpected charges.

Customer Authorization

We review the estimate with you and answer any questions you have about the recommended services. We explain the consequences of delaying repairs and help you make informed decisions about your vehicle. No work begins until you provide written authorization for the services you want performed.

Professional Repair Work

Our certified technicians perform the authorized work using quality OEM or premium aftermarket parts. We follow manufacturer specifications and industry best practices to ensure lasting repairs. Throughout the process, we maintain clean work areas and treat your vehicle with the same care we'd give our own.

Quality Control Testing

Before we call your repair complete, we thoroughly test all systems to ensure everything is working correctly. This includes road testing when appropriate, verifying that all warning lights are off, and confirming that the original problem has been resolved. Quality is our top priority.

Final Inspection & Delivery

We perform a final inspection of your vehicle and clean up any work areas. When you return, we'll review what was done, show you any replaced parts, and explain how to maintain your vehicle to prevent future problems. We provide a detailed invoice and warranty information for all work performed.

Digital Inspection Reports

We provide detailed digital inspection reports that include photos and videos of your vehicle's condition. This transparency helps you understand exactly what your vehicle needs and makes informed decisions about repairs.

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Digital Delivery

Inspection reports sent directly to your phone or email

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Photo Documentation

High-quality photos showing current condition and issues

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Video Explanations

Video walkthroughs explaining what we found and why

Our Commitment to You

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Timely Communication

We keep you informed throughout the entire repair process. If we discover additional issues or need more time, we contact you immediately with options and updated timelines.

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No Surprise Charges

Our detailed estimates eliminate surprise charges. If additional work is discovered, we provide new estimates and get your approval before proceeding with any extra services.

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Quality Guarantee

Every repair is backed by our 2-year/24,000-mile warranty. We use quality parts and proven repair procedures to ensure your vehicle is fixed right the first time.

Our Repair Process